Frequently Asked Questions

1 How Do I Know That My Booking Is Confirmed?

To confirm your booking, check your email or the booking platform for a confirmation message. Additionally, verify any provided booking reference or contact Our Team directly for confirmation.

2 What If The Car Doesn't Show Up?

If the reserved vehicle fails to arrive, we assure you a complete refund will be provided.

3 What If The Car Shows Up Late?

While we strive to ensure our drivers reach customers promptly, in case of delays, please contact us. We're here to assist by offering an alternative vehicle to address any inconvenience you may encounter.

4 Can I Change My Booking?

Certainly. You have the flexibility to change the booking date free of charge up to 2 days before the scheduled date. However, any changes made after that period will be subject to a cancellation charge in accordance with our cancellation policy.

5 What Are The Different Modes Of Payment You Support?

We accept all major credit and debit cards. We also accept Cash Cards and Net Banking. In details, we accept the following: Credit Cards: MasterCard, Visa, Diners Club Debit Cards and Cash Cards: ABN-AMRO, Andhra Bank, Axis Bank, Bank of Baroda, Bank of India, The Bank of Punjab, Barclays, Canara Bank, Central Bank of India, Citibank, Corporation Bank, Dena Bank, Deutsche Bank, HDFC Bank, HSBC, ICICI Bank, IDBI Bank, Indian Bank, Indian Overseas Bank, IndusInd Bank, ING Vysya, Karnataka Bank, Karur Vysya Bank, Lakshmi Vilas Bank, Punjab National Bank, South Indian Bank, Standard Chartered, State Bank of India, Syndicate Bank, Federal Bank, Union Bank of India, YES Bank, ItzCash Net Banking: Axis Bank, Citibank, Federal Bank, HDFC Bank, ICICI Bank, J&K Bank, State Bank of India.

6 Can I Buy For Someone Else Using My Credit/Debit Card?

Certainly! When making a card payment, it's essential to provide the cardholder details for authorization. However, for the car booking itself, you have the flexibility to enter anyone's name. This allows you to make reservations on behalf of someone else if needed, while ensuring the payment details match those of the cardholder for security purposes.

7 Is It Safe To Use My Credit/Debit Card On Your Site? Do You Store My Card Number And Details?

Rest assured, our site prioritizes the security of your transactions. We've partnered with EBS for the payment gateway, ensuring a high level of safety. EBS employs 128-bit SSL encryption technology, certified by VeriSign, to safeguard your information during the payment process. It's important to note that we do not store any card details, further enhancing the security of your transactions. You can use our site with confidence, knowing that your payment information is handled with the utmost care and protection.

8 What Are Our Current Cities Of Operation?

Our services are currently available across a wide range of locations, covering Himachal Pradesh, Amritsar, Chandigarh, Delhi, Gurgaon, Ludhiana, Noida, Pathankot, and Ambala. Whether you're exploring the scenic beauty of Himachal Pradesh or navigating the vibrant cities and regions around Delhi, we are ready to provide our services in these areas. Feel free to reach out for assistance or to make bookings in any of these locations.